Jone is the purchasing director of an American customer in China. He often communicates with me about some technical problems. However, there has been no news in recent six months. Until the beginning of June this year, he informed the status of the their hydraulic valves by email. Since 2019, for unknown reason, his customers have complained about the quality of the hydraulic valves they sell. The problem is basically the same: after being used for around 3-5 months, the hydraulic valves will appear deformation, at the same time, the wear is very fast. Jone has been working with their after-sales department to appease customers, and has been busy.
Since we didn't see the sample, we couldn't give an accurate opinion. The next day, Jone arranged for the warehouse to send 10 samples randomly to us for inspection.
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